This GDPR Privacy Notice explains how JobDeskOnline.com (“we”, “us”, or “our”) collects, uses, stores and protects personal data of individuals located in the European Economic Area (EEA) and the United Kingdom, and how we comply with the EU General Data Protection Regulation (GDPR). This notice supplements our general Privacy Policy and should be read together with it. If you are an EU/UK resident, this page describes your rights and how to exercise them.
1. Data Controller
JobDeskOnline.com is the data controller responsible for your personal data.
Contact: support@jobdeskonline.com
If you wish, you may also contact our Data Protection Officer (DPO) or privacy contact:
DPO / Privacy Contact: privacy@jobdeskonline.com
2. Personal Data We Collect
We collect only the personal data necessary to provide our job platform services. This may include:
- Identity data: name, date of birth (if provided)
- Contact data: email address, phone number, postal address
- Employment data: resume/CV, qualifications, work history, job preferences
- Account data: username, password (hashed), profile photo (if provided)
- Transaction data: application records, employer communications
- Technical data: IP address, device identifiers, browser type, cookies, usage logs
- Communications data: messages you send to us, support requests
We do not collect special category (sensitive) personal data unless you explicitly provide it and consent (e.g., disability information for reasonable adjustments).
3. Lawful Bases for Processing
We process personal data only when we have a lawful basis under GDPR, including:
- Contractual necessity: to provide and manage your account, job applications, and services you request.
- Consent: where you opt-in (e.g., newsletter subscriptions, optional profiling for job recommendations). You may withdraw consent at any time.
- Legitimate interests: to operate, secure, and improve our platform, detect fraud, and send administrative communications — balanced against your rights and freedoms.
- Legal obligations: to comply with applicable laws, such as record-keeping and law enforcement requests.
4. Purposes of Processing
We use your personal data to:
- Provide job search and application services.
- Communicate with you about job alerts, applications, and account matters.
- Improve our website, analytics, and user experience.
- Prevent fraud and maintain platform security.
- Comply with legal and regulatory obligations.
5. Data Sharing & Disclosure
We may share personal data with:
- Employers and recruiters you apply to or make your profile visible to.
- Service providers (hosting, email, analytics) who process data on our behalf under contract.
- Legal and regulatory authorities when required by law.
- Third parties only with your consent or when necessary to provide services.
All third parties are required to implement appropriate technical and organisational measures to protect your data.
6. International Transfers
Our operations and service providers may be located outside the EEA/UK. Where personal data is transferred internationally, we ensure adequate protections, such as:
- Transfers to countries with an EU adequacy decision, or
- Standard Contractual Clauses (SCCs) approved by the European Commission, or
- Other lawful safeguards authorized under GDPR.
Contact us for details of specific transfer safeguards.
7. Data Retention
We retain personal data only as long as necessary for the purposes described and to comply with legal obligations. Typical retention periods:
- Account data: until you delete the account or inactivity for a prolonged period (we will notify before deletion).
- Application records: for a period necessary for recruitment record-keeping.
- Support and transactional logs: as required for security and legal compliance.
If you require specific retention details, contact privacy@jobdeskonline.com.
8. Your Rights (EEA/UK Residents)
Under GDPR you have the right to:
- Access your personal data (subject access request).
- Rectify inaccurate or incomplete data.
- Erase (right to be forgotten) where legal grounds permit.
- Restrict processing in certain circumstances.
- Object to processing based on legitimate interests or direct marketing.
- Data portability — receive a machine-readable copy of data you provided.
- Withdraw consent at any time (without affecting prior processing).
- Lodge a complaint with your local supervisory authority.
To exercise your rights, email privacy@jobdeskonline.com with your name, email, the right you wish to exercise, and any supporting details. We will respond within the GDPR-required timeframe (typically one month).
9. Automated Decision-Making & Profiling
We may use automated tools to improve job matching or personalise content. Such automated processing does not make legally binding decisions about you. If automated processing significantly affects you, you may request human review and challenge the decision — contact privacy@jobdeskonline.com.
10. Security Measures
We implement technical and organizational measures to protect personal data, including HTTPS, encryption of sensitive fields, access controls, regular security audits, and staff training. While we strive to protect data, no system is entirely risk-free; report any suspected breach immediately to privacy@jobdeskonline.com.
11. Minors
Our services are intended for users aged 16 or older (or the age of consent in your jurisdiction). We do not knowingly collect personal data from children under the applicable age. If we learn that we have collected such data, we will delete it promptly.
12. Changes to this Notice
We may update this GDPR Notice periodically. We will post the updated date at the top. Significant changes affecting your rights will be notified to you where required.
13. Contact & Complaints
For data privacy inquiries, to exercise your rights, or to file a complaint, contact:
Email: privacy@jobdeskonline.com
Support: support@jobdeskonline.com